What Managed IT Support Services do they offer?

MSP companies use Managed IT Support services and software to manage technology for businesses, ensuring that computer systems are up-to-date and running smoothly.

Not only do Managed IT Support services keep computer systems running like new, but they also help businesses ward off potential cyber-attacks. Multiple layers of protection are required today to ensure that your businesses data stays safe.

A managed IT services provider is responsible for delivering and managing reliable IT services for their clients. This includes providing support for all aspects of IT, from desktop support to network management and security. By outsourcing their IT needs to a Managed Service Provider (MSP), businesses can save time and money, while also benefiting from the peace of mind that comes with knowing their network is always being monitored and managed by a team of experts.

Do they offer Managed IT?

There are many benefits to using managed IT services, including:

• Improved Efficiency: Managed IT services help businesses improve their efficiency by ensuring that their systems are always up and running. This means that your staff will be able to work more productively, as they will not have to waste time dealing with IT issues.
• Increased Security: Managed IT services help companies improve their security by providing them with the latest in security technology and solutions. This means that your organization will be less likely to experience a data breach or cyber attack.
• Work from Anywhere: Managed IT services can provide your organization with greater flexibility to work remotely from anywhere. This means that you will be able to work more efficiently no matter where you are located.

Do they have a good reputation and are they certified?

When choosing a Managed IT Support and Services company for your business, you will want to make sure that the company has a good reputation, offers a wide range of services, has been in business for a number of years with a long history of satisfied customers and has employees that hold varying certifications, including some specializations like security.

Be sure to check there online Google Reviews and ask for their technicians current certifications. Having industry certifications from companies like CompTIA, Microsoft and ISC2, will ensure the MSP has staff that truly understands what is needed for your business and has the base knowledge to provide the support you want. Choosing a company without certified technicians would be like choosing a random person on Craigslist to do your taxes, it just isn't a good idea.

Do they include multiple layers of cyber security services?

Attacks on websites and cyber security breaches in businesses have been occurring more and more frequently, and cyber criminals are using new types of malware that specifically targets business data. Small business are the prime target, as their budgets are much smaller which normally translates into little to no security.

If you don't take cyber security seriously for your company, you could be opening the door to cyber criminals who could steal your company and client data to use for their own benefit.

A Managed IT support company, like a MSP can help protect your business from these types of cyber attacks by implementing a cyber security service plan tailored specifically for your company's needs.